Trampaboards

As many of you will know I have a passion for kiting, both on water and on the land, and so when Trampaboards approached me in 2007 to ask if I could supply a 3D banner it was always going to a relationship that i would be wise to nurture.

This was indeed a choice I have become most thankful of, as in early 2009 Trampaboards decided it was time to both update their website and expand their product range to incorporate the manufacture of all of their own components.

It was clear that more than just a website would be required here, and as the current system running on os-commerce was already in place and being excellently run by Andy@snowdoniaIT.com it gave me the opportunity to focus on build the brand online and providing the consultancy required to allow Trampa to offer the same level of customer service online that they had become well-known for via more traditional means such as over the phone, by mail and at events.

The mission has been long, both fruitful and frustrating at times, but always a pleasure as I have cemented a firm business and personal friendship with both Ted@Trampaboards.com and Andy@snowdoniaIT.com form which we have all learned a lot about differing perspectives, stand-points and priorities where we have all had to remind ourselves at times who we are making this site for, …the customer. [some heated discussion as to whether the customer is Ted or his customers has been had late into the night over a number of curries on a number of occasions.]

At the time of writing this the commerce site is now live and ready for the Christmas wish list of many a kiter and mountain boarder, and the list for 2010 is growing by the minute with increased social marketing, team pages, and careful assessment and constant improvement of the customer process involved in using the system.

Something tells me there are to be many more heated curries into 2010 as the three of us continue to develop what has clearly become more than just your average project, and much more of a labour of love.

www.trampaboards.com